Refund policy

Mountain Freedom Wellness
Last updated: October 21, 2026

Readings and other digital services. Readings are custom digital services that begin when you submit your details. Refunds on readings are considered case by case at our discretion. If we fail to deliver or the error is ours, we will redo the work or refund you. Contact orders@mtnfreedom.com within 30 days of delivery.

Starpath Circle (annual plans). If you ask within 14 days of purchase or renewal, we will refund the unused months, pro rata, to your original payment method.

Starpath Circle (monthly plans). You can cancel at any time and keep access until the end of the paid period. Refunds for the current month are considered case by case.

Physical products (apothecary). You may return unopened, unused items within 30 days of delivery. Email orders@mtnfreedom.com to start a return; items sent without approval are not accepted. Return address: 340 E 4380 N, Provo, UT 84604. For hygiene and safety reasons we cannot accept returns of opened or used personal-care and aromatherapy products, perishable goods, or sale items and gift cards, except as required by law.

Damaged or incorrect items. Inspect your order on arrival and contact us right away if an item is defective, damaged, or wrong. We will make it right.

EU and UK customers. You may have a legal right to withdraw within 14 days of purchase. For digital services and memberships, if you ask us to begin work during that period, you pay a proportionate amount for what has been provided, and the right ends once the service is fully performed. Physical goods shipped to the EU or UK may be returned within 14 days in their original condition.

Processing. Approved refunds go to your original payment method within 10 business days, though your bank may take longer. If more than 15 business days have passed after approval, email us.

Nothing in this policy limits rights you cannot waive under your local law.